Lynx Presents: Jenna Carter Discusses the Challenges of Modern Healthcare 3

Revenue cycle expert Tessa Langford has experienced healthcare’s most significant shifts—from the unpredictable coverage before the ACA to the pioneering healthcare reform in New York. Now, as Medicaid undergoes major changes, she’s reminded of a time when access to care was tenuous and managing unpaid bills was crucial.

As SVP of Revenue Cycle Management at HealthBridge Solutions, Tessa shares valuable insights from over twenty years in the field. She debunks the myth of "perfect data," discusses why organizations must act without complete certainty, and provides a guide for creating systems that safeguard both patients and providers amid coverage changes.

Watch the Full Episode

Conversation Highlights

Pre-ACA vs. Post-OBBBA

WIth Medicaid cuts and coverage losses on the horizon, Ryann draws parallels to revenue cycle before the ACA. But this time, something’s different.

Pre-ACA vs. Post-OBBBA

WIth Medicaid cuts and coverage losses on the horizon, Ryann draws parallels to revenue cycle before the ACA. But this time, something’s different.